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Helping Hands Allcare Ltd

T: 02392 463 330 / 02392 463 999

E: care@helpinghandsallcare.co.uk

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Quality Assurance

Helping Hands Allcare Ltd ensures that there is a process of continuous improvement in the service we provide. We have in place processes, formulating a quality system ensuring that Service Users receive services that are designed and developed to fulfil their needs and meet their expectations. More…

Katie from the Hayling Island office is an excellent carer who has gained my mother’s favour and trust. That is good as my mother does not like strangers or changes. Katie does a good job and leaves a detailed report in the appropriate file every Thursday when she helps Mum.

DA

Helping Hands have taken away the worry of leaving my terminally ill husband at home when I have to go to Royal Free Hospital for treatments every 4 weeks. They have matched the care provided to my husband’s changing needs.

SF

My carer is very, very good, she makes you feel cared for and comfortable as well as doing her job and is always pleasant and chats and respects you as well at all times.

Mary T

I have had Helping Hands coming into my home for 4 years now, the ladies I see are lovely. They always find time for a chat which is nice. Nothing is too much trouble for them no matter how big or small the task is. Being unable to speak makes life difficult but I write things down and they are learning to lip read, the ones I see are doing very well. I have nothing but praise for the ladies they do an excellent job. They are always smart and well mannered. I am extremely lucky to have such lovely people looking after me.

Denise G

Very good, extremely caring firm.

Michael C

The girls at Helping Hands bend over backwards to help us out if something goes wrong and we need extra cover in a hurry of family are on holiday. Mum likes all her carers and we would all know about it if she didn’t.

Anne B

Excellent care from visiting carers, Care and assistance second to none.

Jeremy B

Showed concern for my mother. Rang us when worried about her welfare. Friendly and caring towards her. I felt my mother was in caring hands. Mum herself was comfortable with the carers.

Susan B

Care provided is of a high standard and if for no other reason provides a small modicum of relief for me.

TP

Both me and my wife (my long term carer) have quite a happy relationship with my carers (we are both housebound individuals), who are always willing to do little things extra for us.

Anonymous

All carers are polite and pleasant, and the service is reliable.

JH

From my initial phone call to the assessment through to the weekly calls from the carer to my aunt, all have been excellent. I have been kept informed about every aspect and it gave me total trust and peace of mind to know my aunt was given the utmost respect and care.

Donna H

Helping Hands provides a very professional and caring service. The carers really cared about my elderly mother, it wasn’t just a job to them. They offered her not just physical care but also emotional support by their friendly encouraging and cheery approach. They also, two in particular, were concerned enough and wise enough to offer support to me and my brother. We appreciated and were very grateful for their advice and concern

Sue - Hayling Island

Helping Hands has provided a very kind, caring and reliable service to my father who has Dementia over the last 5 years. Some of his carers are excellent and I know they go above and beyond what is expected of them at times when my father has been ill or gone missing and they have brought him home. They do try and provide the same team of carers so my father can recognise them

Sue O

Everybody who comes to help me is very kind. They always come on time and they work very quickly and efficiently. Most of the staff are very thorough, they complete all their tasks. The staff will do anything I ask them to do, they are very helpful. The staff are always happy, cheerful and kind.

Ann

I have worked with Helping Hands on Hayling Island for a number of years. I find the job really rewarding and enjoy looking after our clients. Whether it is making breakfast, making sure they take their medication or sitting down for a chat. I have a really important role to play and it gives me a great sense of achievement.

Staff Member

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Saturday & Sunday Closed

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